Emergency Garage Door Repair
A person answers at any hour, tells you what is safe to do with the door, and sends a technician with common springs, cables and rollers.
A garage door that will not close at night leaves the house, the tools and the cars open to anyone walking by, and that is the call we answer at any hour. A person picks up the phone, asks what the door is doing, and tells you what is safe to do while the crew drives out from Jacksonville Beach. Most calls end with the garage secured, and the repair is made on that visit whenever the truck carries the part.
Behind most of these calls sits a failed spring, a parted cable, a derailed door, an opener killed by a storm, or a hit from a vehicle. The truck carries the common spring, cable, roller and opener parts. When something has to be ordered, such as a crushed section, we close up and secure the opening first and book the finish visit after.
Situations That Cannot Wait
- A raised door that refuses to come back down at night
- A spring or cable snapped and the door is jammed
- The door came off its track and is hanging
- The opener died after a storm or power surge
- The door slammed shut and will not reopen
- Impact or a break-in attempt damaged the door
Storm Season and Late-Night Calls
Storm season brings the hard calls. When Hurricane Matthew passed in October 2016, the NOAA tide gauge at Mayport read 5.14 feet above the NAVD88 datum, the second-highest level there since the 1898 hurricane, according to the National Weather Service, and the Jacksonville Beach Pier recorded a 76 mph gust. Water, wind and outages test every door on the island. We keep common springs, cables, rollers and opener parts on the truck, and when a door cannot be repaired in the dark we make it secure first.
How We Handle It
Call any hour
A person answers, asks what the door is doing and tells you what is safe to do until the crew arrives.
Dispatch with parts
The crew drives out from Jacksonville Beach with common springs, cables, rollers and opener parts on board.
Secure and repair
The door is made safe and closed, then repaired on site when the parts are on the truck.
Follow-up if needed
If a section or special part must be ordered, the garage is secured first and the finish visit is set.
Spring Swaps and Bracket Tightening
